We want every customer to be completely satisfied with their purchase.
If your Christmas tree stand arrives damaged, faulty or not as described, please contact Good Movers and we will arrange a replacement or refund.
If you change your mind, you have 14 days from delivery to cancel your order, followed by another 14 days to return the stand. Please contact us to arrange a return. Customers are responsible for return costs when changing their mind.
If the stand has been used beyond what is necessary to inspect it, a deduction may be made from the refund to reflect any reduction in value.
Refunds will be made to your original payment method within 14 days of receiving the returned stand or evidence that it has been sent back.
Your statutory consumer rights are unaffected.